The Courier Guy
The Courier Guy
Brand's performance
15.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
7.7%
Average Response Time
0.8%
Solution Rate
7.7%
Average Ratings
41.3%
Customer Retention Rate
50%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 Courier IT 26.5
3 RAM Couriers 24.9
...
The Courier Guy15.9
Courier services
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The courier guy - Void

No resolution
Syabonga
Syabonga filed the complaint
19 August 2021
I requested the courier guy in vredenburg to collect my parcel in Pretoria and ihave them times of going to the site but they went on their own times and they don't inform me about delays or problems they have in Pretoria branch. I've been waiting for 2 weeks for my parcel and it's not been collected and they don't inform me
Incident date: 29 July 2021
This complaint has been considered as not resolved.
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