The Courier Guy
The Courier Guy
Distribution and courier
Brand's performance
18.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
7.7%
Average Response Time
5.4%
Solution Rate
7.7%
Average Ratings
52.5%
Customer Retention Rate
50%
Category ranking
Distribution and courier
1 Buffalo Couriers 47.5
2 Dawn wing 29.5
3 Aramex 26.5
...
The Courier Guy18.3
Courier services
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The courier guy - Very late parcel delivery

No resolution
Tumelo Sethathi
Tumelo Sethathi filed the complaint
10 August 2022
The parcel was collected on the 02 August 2022, till to date I have not received my parcel and that is killing my business as I had promised my clients that today 10th August 2022 I will be dispatching their orders. pathetic services even when I called their customer support I'm transferred to all their branches. nobody seems to know the turn around time for the parcel to the receiver's address.
Incident date: 10 August 2022
This complaint has been considered as not resolved.
Complaint #165622
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