The Courier Guy
The Courier Guy
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
15.8%
Average Response Time
4.7%
Solution Rate
15.8%
Average Ratings
57.1%
Customer Retention Rate
57.1%
Category ranking
Courier services
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The courier guy - Rude delivery personnel

No resolution
Mbali
Mbali filed the complaint
4 October 2022
Me and the delivery guy had a misunderstanding in terms of which gate I should collect my package and instead of coming to the gate I was waiting at for him which is not even a five minutes drive he insisted I walk to where he was which for me is a 10 minutes walk. I called him even after he hang up the phone on me several times on me and he was shouting asking me where I while he is the one who insisted I walk all the way across campus again. By the time I arrive at the gate he left with my parcel without informing me.
Incident date: 4 October 2022
This complaint has been considered as not resolved.
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