The Courier Guy
The Courier Guy
Brand's performance
17.6
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.7%
Average Response Time
4.7%
Solution Rate
6.7%
Average Ratings
52.5%
Customer Retention Rate
50%
Category ranking
Courier services
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The courier guy - Recruitment process

No resolution
Lucreia Gerty Gerty Hackenberg
Lucreia Hackenberg filed the complaint
26 March 2023
I went for an interview with the company The Courier Guy Head Office in Kya Sands. I was called for an interview by the Accounts manager Elaine for an interview. That was middle December. The interview went well. And I signed a contract. I was told that they will contact me the day after which was the Thursday. I was never called. I am not happy with your recruitment process. Because I was told by Elaine and her manager in the interview that they will contact if I made it through or not. They never called me back. After I lodge a complaint she suddenly phoned me Elaine. I asked her for The Courier Guy CEO email address. She gave me the wrong email address. Please will you please provide me with the Courier Guy CEO email address because I am busy with a case and I am taking this matter up further. Even if I have to go to the media I will do so. The recruitment process is petatic if they all ready know who they taking why are they posting vacancies. And what I picked up the employees are racist. At the courier guy. That is why I was not hired. But I will not leave this here. This is my third complaint on the same matter and you guys never came back to me. I am waiting for feedback with immediate effect please.
Incident date: 22 March 2023
This complaint has been considered as not resolved.
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