The Courier Guy
The Courier Guy
Distribution and courier
Brand's performance
17.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.3%
Average Response Time
4.4%
Solution Rate
6.3%
Average Ratings
52.5%
Customer Retention Rate
50%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 The Courier Guy 17.3
3 Courier IT 16.3
Courier services
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The courier guy - Poor service

No resolution
Elmari Janswn van Vuren
Elmari Vuren filed the complaint
19 December 2022
The parcel is since 15 dec at george depot. You can call, they are arrogant or dont answer phone. Another parcel is since 14 dec SOMEWHERE to george
Incident date: 19 December 2022
Elmari Vuren
Elmari Vuren
3 January 2023
What is your explanation to this poor service
This complaint has been considered as not resolved.
Complaint #232522
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