The Courier Guy
The Courier Guy
Brand's performance
15.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
7.7%
Average Response Time
0.8%
Solution Rate
7.7%
Average Ratings
41.3%
Customer Retention Rate
50%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 Courier IT 26.5
3 RAM Couriers 24.9
...
The Courier Guy15.9
Courier services
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The courier guy - Poor service

No resolution
natasha
natasha filed the complaint
13 January 2022
arranged a collection to be done in Bloemfontein and wanted to make sure that it was collected on time so we phoned the office, we have 7 different numbers to phone and NONE of them answers the phone, if keeps ringing and ringing no one answers, when we did get hold of someone they just have a don't care demeanor about the fact that no one is controlling the phones. we had to go to facebook and send them messages there to get someone to respond. This is not the first time either.
Incident date: 13 January 2022
This complaint has been considered as not resolved.
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