The Courier Guy
The Courier Guy
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
13%
Average Response Time
3.9%
Solution Rate
14.3%
Average Ratings
56.7%
Customer Retention Rate
55.6%
Category ranking
Courier services
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The courier guy - Parcel was handed into courier guy, vredenburg not delivered

No resolution
muller
muller filed the complaint
23 December 2022
Parcel handed into to Vredenburg Courier Guy 14 December for a 5-7 day delivery and this parcel has still not been delivered on the 21.12.2022. Managed to discover that the parcel was sent to Johannesburg by some one that was very incompetent. I have made several calls to different offices e.g. Vredenberg, Fig Tree Walmer and no one willing to help.
This parcel was for a Christmas gift and sent well in advance but in the system , no one knows where.
Incident date: 23 December 2022
This complaint has been considered as not resolved.
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