The Courier Guy
The Courier Guy
Distribution and courier
Brand's performance
23.1
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
13%
Average Response Time
3.9%
Solution Rate
14.3%
Average Ratings
56.7%
Customer Retention Rate
55.6%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 The Courier Guy 23.1
3 Courier IT 10
Courier services
Is this your company? Click here

The courier guy - Parcel was handed into courier guy, vredenburg not delivered

No resolution
muller
muller filed the complaint
23 December 2022
Parcel handed into to Vredenburg Courier Guy 14 December for a 5-7 day delivery and this parcel has still not been delivered on the 21.12.2022. Managed to discover that the parcel was sent to Johannesburg by some one that was very incompetent. I have made several calls to different offices e.g. Vredenberg, Fig Tree Walmer and no one willing to help.
This parcel was for a Christmas gift and sent well in advance but in the system , no one knows where.
Incident date: 23 December 2022
This complaint has been considered as not resolved.
Complaint #235522
343 views
0 comments
Report
Comments
This complaint has no comments yet.
Similar complaints
Roxanne Naidoo
Roxanne Naidoo
11 October 2024
The Courier Guy - Worst service ever

Multiple instance where we received no feedback on claims. We have been using this…

Awaiting reply
Jan Botha
Jan Botha
24 September 2024
The Courier Guy - No feedback or delivery

I have a parcel that the status of delivery does not change. whatsapp number no…

Awaiting reply
Bernice Gobhozi
Bernice Gobhozi
10 September 2024
The Courier Guy - Poor service delivery

Morning, I received an sms saying that my parcel will be delivered on the 6th of…

Awaiting reply

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.