The Courier Guy
The Courier Guy
Distribution and courier
Brand's performance
24.9
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
15.8%
Average Response Time
4.7%
Solution Rate
16.7%
Average Ratings
57.1%
Customer Retention Rate
57.1%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 The Courier Guy 24.9
3 Courier IT 10
Courier services
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The courier guy - Parcel not received due to lack of training at courier guy

No resolution
PIETER
PIETER filed the complaint
3 March 2022
Parcel was sent from Seller in Pretoria and was intended to deliver to Klerksdorp in North West.
Parcel was sent to Durban AND COLLECTED BY STRANGE PERSON WITH NO RIGHT TO OPEN THE PARCEL.

HOW CAN SOMEONE JUST RECEIVED PARCELS ON MY BEHALF???????????????????

Please give me call back urgently!
Incident date: 3 March 2022
This complaint has been considered as not resolved.
Complaint #99622
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