The Courier Guy
The Courier Guy
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
11.1%
Average Response Time
3.3%
Solution Rate
11.5%
Average Ratings
53.8%
Customer Retention Rate
50%
Category ranking
Courier services
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The courier guy - Parcel not received due to lack of training at courier guy

No resolution
PIETER
PIETER filed the complaint
3 March 2022
Parcel was sent from Seller in Pretoria and was intended to deliver to Klerksdorp in North West.
Parcel was sent to Durban AND COLLECTED BY STRANGE PERSON WITH NO RIGHT TO OPEN THE PARCEL.

HOW CAN SOMEONE JUST RECEIVED PARCELS ON MY BEHALF???????????????????

Please give me call back urgently!
Incident date: 3 March 2022
This complaint has been considered as not resolved.
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