The Courier Guy
The Courier Guy
Brand's performance
17.6
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.7%
Average Response Time
4.7%
Solution Rate
6.7%
Average Ratings
52.5%
Customer Retention Rate
50%
Category ranking
Courier services
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The courier guy - No go zone bad service courier

No resolution
Nomtha
Nomtha filed the complaint
20 December 2020
Since last week wensday I have been waiting for my parcel, tracking number not even appearing on the system. This company is a no go zone I need my parcel urgently TCG22928055 but I dnt even know where the hell it is. Tried calling no answer! Facebook comments are even scarier people losing their valuable items. If they can't meet their standards they should shut down. You making people lose clients and you dnt even car. I regret using it cause normally I use aramax which is shitty but still much better then this company
Incident date: 20 December 2020
This complaint has been considered as not resolved.
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