The Courier Guy
The Courier Guy
Brand's performance
17.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.3%
Average Response Time
4.4%
Solution Rate
6.3%
Average Ratings
52.5%
Customer Retention Rate
50%
Category ranking
Courier services
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The courier guy - Middelburg

No resolution
Sizelle
Sizelle filed the complaint
15 September 2022
What absolutely disgusting service fron Middelburg Mpumalanga branch. I am absolutely disgusted. First my parcel got send back and forth from Jhb before it finally reached the destination, secondly the staff at Courier Guy was not very helpful and also I asked specifically for my parcel to be bubble wraped, it was not done. The people that work at this branch can't do their jobs properly. We all want a job Hay but * FORBIDDEN * we just can't do it !!! WE WOULD LOVE TO HANDLE YOUR PACKAGE. Maybe change your slogan to disappointment at your doorstep.
Incident date: 15 September 2022
This complaint has been considered as not resolved.
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