The Courier Guy
The Courier Guy
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
11.1%
Average Response Time
3.3%
Solution Rate
11.5%
Average Ratings
53.8%
Customer Retention Rate
50%
Category ranking
Courier services
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The courier guy - Mandatory masks

No resolution
Cecilia Swarts
Cecilia Swarts filed the complaint
26 November 2021
We get delivery nearly every week from Courier Guy and every single time I've to ask the driver to wear his mask. This week there were two guys and not one was wearing a mask, not even under the chin.
Everytime I ask him why he's not wearing his mask and he just say sorry.
I wear my mask Everytime but he is the one moving from house to house and can spread the virus.
Incident date: 24 November 2021
This complaint has been considered as not resolved.
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