The Courier Guy
The Courier Guy
Brand's performance
14.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.1%
Average Response Time
0.6%
Solution Rate
6.1%
Average Ratings
40%
Customer Retention Rate
45.5%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 RAM Couriers 28.7
3 Courier IT 26.5
...
The Courier Guy14.3
Courier services
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The courier guy - Lazy drivers

Resolved
Deepa Seepersad
Deepa Seepersad filed the complaint
28 September 2021
Good day.
I am very upset about your drivers who are very lazy and inefficient.
A strict message on my parcel, requests your driver to call me before delivery and to hand the parcel to me.
Your driver enters my place of work, sitting comfortably in the lounge and asks my reception to call me. Further to this, he comes without a pen and asks reception for a pen.
I really wish suppliers would stop using you guys because your drivers are extremely unprofessional.
Incident date: 28 September 2021
This complaint was considered resolved.
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