JBS1There is a certain lady who works at the Middelburg branch who forever forgets to book collection of parcels for my business.
I try to insure I contact her early so that there will be sufficient time to arrange the collection only to arrive the next day to collect and then be told the collection wasn't booked.
Please my company relies on the service I receive from my couriers- I need reliability- we all know the customer wants his order not excuses!
Can anyone suggest a more reliable company or a more reliable contact person on the premises- I'm tired of unanswered calls and messages
Incident date: 3 March 2021
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