The Courier Guy
The Courier Guy
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
15.8%
Average Response Time
4.7%
Solution Rate
16.7%
Average Ratings
57.1%
Customer Retention Rate
57.1%
Category ranking
Courier services
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The courier guy - Driver of vehicle registration number cwk 678 nc

No resolution
Cobus Zeelie
Cobus Zeelie filed the complaint
23 August 2022
On numerous times our office staff have problems with this spesific driver of The Courier Guy vehicle number mentioned above.
The driver speeds into our facility.
The driver throw customers packages on the ground .
The driver doesn't step out of hus vehicle to deliver parcels but remains in the vehicle every time when he is supposed to come to the office to make the deliveries, but instead he hammers on the horn for someone to go out to his vehicle and try to collect the parcels from him...This driver uses bad insulting language with our office ladies, and we ask COURIER GUY to NOT send hom to our adress with emmediate effect.
WE BAN THE DRIVER OF VEHICLE WITH ABOVE MENTIONED REGISTRATION NUMBER ON OUR PREMISES AND NEAR OUR FACILITIES.
Please look into this matter
With thanks
C Zeelie
Workshop Manager
Incident date: 23 August 2022
This complaint has been considered as not resolved.
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