The Courier Guy
The Courier Guy
Distribution and courier
Brand's performance
24.5
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
15.8%
Average Response Time
4.7%
Solution Rate
15.8%
Average Ratings
57.1%
Customer Retention Rate
57.1%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 The Courier Guy 24.5
3 Courier IT 16.6
Courier services
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The courier guy - Driver lying

No resolution
Eugene
Eugene filed the complaint
12 August 2022
I needed the courier services to return an item to the store where i bought it from instead the driver claimed he was at my house but found no one at home but he was never at my place i was at home the whole day waiting for the driver he didn't call nor did he send a message that he was on he's way to my house why lie that's poor client service i am really not happy.
Incident date: 11 August 2022
This complaint has been considered as not resolved.
Complaint #167322
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