The Courier Guy
The Courier Guy
Distribution and courier
Brand's performance
17.6
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.7%
Average Response Time
4.7%
Solution Rate
6.7%
Average Ratings
52.5%
Customer Retention Rate
50%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 The Courier Guy 17.6
3 Courier IT 16.3
Courier services
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The courier guy - Delay

No resolution
Athenkosi Gqola
Athenkosi Gqola filed the complaint
2 December 2021
Ive been waiting for my parcel and there is been reason it has been returned to tbe depot and I tried calling and they gave a reason being tbe driver got lost and now the issue is they gave me a promise to call me and they don't and now my parcel is going for a week with them this is not fair
Incident date: 2 December 2021
This complaint has been considered as not resolved.
Complaint #69021
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