The Courier Guy
The Courier Guy
Distribution and courier
Brand's performance
21.1
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
12%
Average Response Time
3.6%
Solution Rate
13%
Average Ratings
52%
Customer Retention Rate
50%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 The Courier Guy 21.1
3 Courier IT 10
Courier services
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The courier guy - Damaged parcel and contents missing

No resolution
1/10
Johan Jacobs
Johan Jacobs filed the complaint
27 June 2023
Courier had to deliver a parcel to a Pudo box in Carolina Mpumalanga.
When I took out the parcel from the box the contents fell out so badly damaged was the parcel which my goods came in.
Incident date: 27 June 2023
Johan Jacobs
Johan Jacobs rated the brand
31 August 2023

UP to S*&T !!!

This complaint has been considered as not resolved.
Complaint #306523
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