Brand's performance

Weak

Satisfaction Index over the past 12 months.

Response Rate

12%

Average Response Time

3.6%

Solution Rate

12.5%

Average Ratings

52%

Customer Retention Rate

50%

Category ranking

Distribution and courier

1 Dawn wing 29.5

2 The Courier Guy 20.8

3 Courier IT 10

Courier services

010 222 2300
[email protected]

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The courier guy - Courier guy delivery

Nadia Erasmus filed the complaint

25 August 2021

This is not the first time this has happened. I have 3 other times this has happened. But evertime I collect my parcel from the driver he phones me prior to arrival which is great, but everytime he asks me for food. I am not sure if this happens with other people, but it is very unprofessional and it has become a problem.

Incident date: 23 August 2021

This complaint has been considered as not resolved.

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