The Courier Guy
The Courier Guy
Brand's performance
17.6
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.7%
Average Response Time
4.7%
Solution Rate
6.7%
Average Ratings
52.5%
Customer Retention Rate
50%
Category ranking
Courier services
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The courier guy - Courier guy delivery

No resolution
Nadia Erasmus
Nadia Erasmus filed the complaint
25 August 2021
This is not the first time this has happened. I have 3 other times this has happened. But evertime I collect my parcel from the driver he phones me prior to arrival which is great, but everytime he asks me for food. I am not sure if this happens with other people, but it is very unprofessional and it has become a problem.
Incident date: 23 August 2021
This complaint has been considered as not resolved.
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