The Courier Guy
The Courier Guy
Brand's performance
17.6
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10.3%
Average Response Time
3.1%
Solution Rate
8.7%
Average Ratings
48.9%
Customer Retention Rate
44.4%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 Courier IT 26.5
3 RAM Couriers 24.9
...
The Courier Guy17.6
Courier services
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The Courier Guy - Bad service

No resolution
Lesedi Seketema
Lesedi Seketema filed the complaint
22 March 2024
They always have problem with delivering my parcels to where I am staying. They don't communicate with me especially the drivers and the receptionists always cover the drivers. I have been waiting for 3 days for the parcel to be delivered, for some reasons it is still there at hub.
Incident date: 22 March 2024
This complaint has been considered as not resolved.
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