The Courier Guy
The Courier Guy
Distribution and courier
Brand's performance
17.6
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.7%
Average Response Time
4.7%
Solution Rate
6.7%
Average Ratings
52.5%
Customer Retention Rate
50%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 The Courier Guy 17.6
3 Courier IT 16.3
Courier services
Is this your company? Click here

The Courier Guy - Bad service

No resolution
Lesedi Seketema
Lesedi Seketema filed the complaint
22 March 2024
They always have problem with delivering my parcels to where I am staying. They don't communicate with me especially the drivers and the receptionists always cover the drivers. I have been waiting for 3 days for the parcel to be delivered, for some reasons it is still there at hub.
Incident date: 22 March 2024
This complaint has been considered as not resolved.
Complaint #469824
242 views
0 comments
Report
Comments
This complaint has no comments yet.
Similar complaints
James
James
7 November 2024
The Courier Guy - Bad service

Very disappointed! Been using there service for a very long time, and always happy…

No resolution
Roxanne Naidoo
Roxanne Naidoo
11 October 2024
The Courier Guy - Worst service ever

Multiple instance where we received no feedback on claims. We have been using this…

No resolution
Jan Botha
Jan Botha
24 September 2024
The Courier Guy - No feedback or delivery

I have a parcel that the status of delivery does not change. whatsapp number no…

No resolution

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.