The Courier Guy
The Courier Guy
Distribution and courier
Brand's performance
15.7
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
7.4%
Average Response Time
0.7%
Solution Rate
7.4%
Average Ratings
41.3%
Customer Retention Rate
50%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 RAM Couriers 26.6
3 Courier IT 26.5
...
The Courier Guy15.7
Courier services
Is this your company? Click here

The Courier Guy - Bad service

Awaiting reply
Lesedi Seketema
Lesedi Seketema filed the complaint
22 March 2024
They always have problem with delivering my parcels to where I am staying. They don't communicate with me especially the drivers and the receptionists always cover the drivers. I have been waiting for 3 days for the parcel to be delivered, for some reasons it is still there at hub.
Incident date: 22 March 2024
Lesedi Seketema
Lesedi Seketema is awaiting for brand response
Complaint #469824
86 views
0 comments
Comments
This complaint has no comments yet.
Similar complaints
Othusitse Stephen Jantjies
Othusitse Jantjies
23 March 2024
The Courier Guy - Poor service delivery

I bought the car engine from ENGIINE DIRECT, picked up by courrier guy service.…

Awaiting reply
Mbali
Mbali
11 March 2024
The Courier Guy - Missing clothes

Parcel number TCG40288712 which was sent on tye 04/03/24, from Strydom Park Johannesburg…

No resolution
Rupert Adamstein
Rupert Adamstein
12 January 2024
The Courier Guy - No overnight delivery

I had a parcel sent from JHB to Port Elizabeth on the 10th of Jan 2024, only to…

No resolution

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.