The Courier Guy
The Courier Guy
Distribution and courier
Brand's performance
24.9
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
15.8%
Average Response Time
4.7%
Solution Rate
16.7%
Average Ratings
57.1%
Customer Retention Rate
57.1%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 The Courier Guy 24.9
3 Courier IT 10
Courier services
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The courier guy - The courier guy - Bad service

No resolution
peet
peet filed the complaint
1 December 2020
this is not the first time we complain about the courier guy in hoedspruit,they promised us the service will be better and we gave them another change. We asked for a very important package to be collected in Pretoria and over night to Hoedspruit and it did not happen! we rely on a good service and we are not the only company in hoedspruit complaining about them. they are pathetic !!
Incident date: 1 December 2020
This complaint has been considered as not resolved.
Complaint #5020
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