Brand's performance
6.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
8.3%
Average Response Time
1.7%
Solution Rate
8.3%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Telkom SA SOC Limited
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Telkom - Two telephone lines not working. I have been complaining in the last 6 months

No resolution
1/10
Lebo Mhambi clinical psychologist
Lebo psychologist filed the complaint
7 September 2023
I have been calling Telkom in the past 6 months about the problem with my lines in the office. I have two lines in the office and they're both not working. we are unable to make calls or receive calls.
the numbers are:
0123200174
0123200176
Can you please resolve this matter urgently since its affecting my bussiness negatively
Incident date: 7 February 2023
Lebo Mhambi clinical psychologist
Lebo psychologist rated the brand
7 November 2023

My query hasn't been resolved

This complaint has been considered as not resolved.
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