Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Mobile and Fixed Telecommunications
1 Metrofibre 30
2 Mondo 21.5
3 MTN 18.6
...
Telkom10
Telkom SA SOC Limited
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Telkom - Telkom steels your money and dont supply service

No resolution
Tania Meyer
Tania Meyer filed the complaint
6 November 2023
Since July I have been struggling with Telkom and their shitty service, I just wanted to change a debit order date, but Now they debt wrong dates and amounts and I have been double debited, and my service is still suspended, I don't know what to do as I use this contract for work and now I am in trouble about this as well, I cont get through to the right department, every time i request a call back probably 50 and I'm still waiting for one person to phone me back
Incident date: 6 November 2023
This complaint has been considered as not resolved.
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