Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Mobile and Fixed Telecommunications
1 Metrofibre 30
2 Mondo 21.5
3 MTN 18.6
...
Telkom10
Telkom SA SOC Limited
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Telkom - Poor service

No resolution
Innocentia Stephina Matema Motsumi
Innocentia Motsumi filed the complaint
5 June 2023
Telkom service is so bad, I have been charged extra every month, they're debiting my account but they always saying the is a late payment. But if you are always debiting my account, how do you get a late payment if you are taking money from my account every month.
Incident date: 5 June 2023
This complaint has been considered as not resolved.
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