Brand's performance
2.6
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
17.5%
Customer Retention Rate
0%
Category ranking
Mobile and Fixed Telecommunications
1 Metrofibre 30
2 Mondo 21.5
3 MTN 16.7
...
Telkom Mobile2.6
Mobile Operators
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Telkom Mobile - High bill charges

No resolution
Tlou Melvin KGOLE
Tlou KGOLE filed the complaint
3 October 2023
There have been a high bill charges added for my October month bill, and I have never missed a payment for my account. on the month of July, I have paid via EFT 4 days before my debit, so they have added the debit charges on the October month.
Incident date: 3 October 2023
This complaint has been considered as not resolved.
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