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Mobile Operators
- 081 180
- [email protected]
Telkom Mobile - Telkom online service
No resolution
Melanie Cairncross filed the complaint
30 January 2023
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Herman C
1 reviews | Active since Feb 2022
24 Jan 2023, 14:53
Telkom online worst service
Worst service Telkom online service
I purchased a phone via telkom online more than a year ago.
Phone was not up to standard and I did not like the phone so I phoned them and the phone was collected.
So know I am still paying that contract but no phone and if you phone online they are not of much help. So know I have to pay for something that I don't have
So I went in store to telkom in highveld mall witbank and the lady was very helpful but she said she struggling also to get it sorted.
Can't go on like that.
So everytime I phone they just give me a reference nr, but nobody follow up
Herman C
1 reviews | Active since Feb 2022
24 Jan 2023, 14:53
Telkom online worst service
Worst service Telkom online service
I purchased a phone via telkom online more than a year ago.
Phone was not up to standard and I did not like the phone so I phoned them and the phone was collected.
So know I am still paying that contract but no phone and if you phone online they are not of much help. So know I have to pay for something that I don't have
So I went in store to telkom in highveld mall witbank and the lady was very helpful but she said she struggling also to get it sorted.
Can't go on like that.
So everytime I phone they just give me a reference nr, but nobody follow up
Incident date: 30 January 2023
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