Telkom Mobile
Telkom Mobile
Mobile and Fixed Telecommunications
Brand's performance
6.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
40%
Customer Retention Rate
0%
Category ranking
Mobile and Fixed Telecommunications
1 Metrofibre 30
2 Mondo 21.5
3 Rain mobile 12.3
...
Telkom Mobile6
Mobile Operators
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Telkom Mobile - Sim swap

No resolution
Mabs
Mabs filed the complaint
4 October 2023
I have been to the shop in Springs more times than I can remember to get a sim swap but they are always offline. My phone is most times on no service and I was told the solution is to get a new sim and do sim swap. At this stage I am frustrated because I am not getting any help from Telkom.
Incident date: 4 October 2023
This complaint has been considered as not resolved.
Complaint #385123
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