Telkom Mobile - Feeling let down

Sophie Mtimkulu filed the complaint

11 June 2024

on the 2May 2024 i received text that Telkom owes me 1837.00 which i paid up 18 April 2023 for home fibre unkowing to me was cancelled. invoice number A25252639, Erf ref number: 6818360005074407774. Feb 2024 taken a new home fibre paying 300. End April i receive mail that my bill was 800. previous month was 125/ 130.

love Telkom, hate complaining. please reverse the 1837.00, home fibre from 300 to 800

Clarity required, please return the

Incident date: 14 May 2024

Sophie Mtimkulu rated the brand

24 July 2024

Telkom i love and prefer you, but you let me down. I don't want problems can some one sort out my issue. And let me know the positive . rating under duresh, broken

Would you buy again? No

4/10

This complaint has been considered as not resolved.