Brand's performance
2.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
15%
Customer Retention Rate
0%
Category ranking
Mobile and Fixed Telecommunications
1 Metrofibre 30
2 Mweb 22.5
3 Mondo 21.5
...
Telkom Mobile2.3
Mobile Operators
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Telkom Mobile - Extremely bad service, do not get...

No resolution
Louis Smit
Louis Smit filed the complaint
13 May 2022
I have a data contract with this people, they just stopped debiting my account saying that there is no funds, I sent bank statements to show them that they didn't even attempt to debit my account, moneys went off my account for March they say they didn't get it, I then paid the said amounts at woolworths and my line is still off, there is absolutely no service please spare yourself a lot of sorrow and avoid getting deals from them, they phone you crazy to take out a sim but when you need them down the line they drop you badly!
Incident date: 13 May 2022
This complaint has been considered as not resolved.
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