Telkom Mobile
Telkom Mobile
Mobile and Fixed Telecommunications
Brand's performance
3.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
20%
Customer Retention Rate
0%
Category ranking
Mobile and Fixed Telecommunications
1 Metrofibre 30
2 Mondo 21.5
3 MTN 18.6
...
Telkom Mobile3
Mobile Operators
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Telkom Mobile - Disgusted with service

Resolved
1/10
Muhammed Yazid karim
Muhammed karim filed the complaint
31 December 2021
I am very irate with the service, went into the store to claim on my insurance that I have been paying every month, just to be told that it was cancelled by call centre agent in error, on 12/10/2021.I was given emails address and have been sending emails, logging online with no response.

I am without a phone, not getting any assistance
Incident date: 30 November 2021
Muhammed Yazid karim
Muhammed karim rated the brand
11 January 2022

Not resolved just tired of having it on this site and nothing is getting done to resolve issue

This complaint was considered resolved.
Complaint #78021
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