Telkom Mobile
Telkom Mobile
Mobile and Fixed Telecommunications
Brand's performance
3.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
20%
Customer Retention Rate
0%
Category ranking
Mobile and Fixed Telecommunications
1 Metrofibre 30
2 Mondo 21.5
3 MTN 18.6
...
Telkom Mobile3
Mobile Operators
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Telkom Mobile - Contract ended and canceled but still took my money

No resolution
Sadiqah Adams
Sadiqah Adams filed the complaint
21 November 2022
On the 3rd of October my contract ended and I canceled my direct debit and contract. However, telkom deducted on the 15 November when bo funds was available. Because of this my bank charges went up to R200. I am very unhappy
This complaint has a private attachment.
Incident date: 15 November 2022
This complaint has been considered as not resolved.
Complaint #210722
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