Takealot
Takealot
Brand's performance
18.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.4%
Average Response Time
4.3%
Solution Rate
11.3%
Average Ratings
41.7%
Customer Retention Rate
44.8%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Wrong item delivered

No resolution
1/10
David Lawrence Baird
David Baird filed the complaint
7 January 2024
I received a TDS meter @ R139.00 but paid for a better TDS meter at R194.00. It seems to me after locking a return three times their system is not able to give the desired results
Incident date: 7 January 2024
David Lawrence Baird
David Baird rated the brand
11 March 2024

Take a Lot became a technical operation to the extent that I feel they do not use humans in the operation of their busyness which was not so six months ago. Lucky for us other similar companies start to operate in South Africa. Hoping Tale A Lot changes to the good

This complaint has been considered as not resolved.
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