Takealot
Takealot
Brand's performance
17.1
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10%
Average Response Time
3.4%
Solution Rate
10.2%
Average Ratings
41.1%
Customer Retention Rate
42.9%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Wireless earphones

No resolution
Loreen Asher
Loreen Asher filed the complaint
18 March 2021
This is the second time it’s happened that my earphones after approximately 5 months have just stopped working
I am disgusted and disappointed in ordering from takealot as I’m not sure how this will be resolved
But it’s a lot of money I spent and financially it’s a struggle for me.But I thought that if I buy descent once off that it will last me for a long time.
Please can someone please call me urgently regarding solving this problem
Incident date: 18 March 2021
This complaint has been considered as not resolved.
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