Takealot - Will not give me my order or replace or refund because of takealot and dreambaby

Almost two weeks since take a lot and dreambaby can’t refund me or give me a new product when I spent thousands!!!

Here is my first message to them

I returned product with all the accessories - it is not my fault your driver lost the product or don’t know what the product accessories are

Kindly see the attached of us taking a picture before we have it to the guy

I would like my replacement delivered immediately

I even spoke to the product owner she is aware so now I'm getting annoyed as my baby doesn't have a sound machine because of someone's mess up


I call takealot they say oh they have to speak to the supplier

I speak to the supplier nothing happens…

So they have the product and they have my money… guess what!!! No emails no calls back absolutely disgusting service

I want my money back