Takealot - Warranty not accepted

No resolution

Aisha filed the complaint

7 July 2022

The elastic that hold the tent poles together was received snapped and is unable to hold the poles together. Under warranty takealot refuse to accept it and have the elastic repaired. Why offer a warranty when you do not want to assist.

Incident date: 7 July 2022

This complaint has been considered as not resolved.

Complaint #149622

553 views

0 comments

Report

Share

Facebook Twitter WhatsApp

Similar complaints

Sibusiso Hlatshwayo

17 March 2025

Takealot - Bad customer service

They do not honor their guarantee on items. Logged a return some 2 weeks ago to…

Awaiting reply

Bonnie Schumann

3 March 2025

Takealot - Failure to refund for defective products

I bought 2 stable doors on Takealot, they were delivered 10 Dec 2024. I logged a…

Awaiting reply

nokwazi khawula

27 January 2025

Takealot - Disapponted

I am so disappointed in Takealot, i ordered last week and phone was suppose to be…

No resolution

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.