Takealot
Takealot
Brand's performance
18.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.5%
Average Response Time
3.7%
Solution Rate
10.4%
Average Ratings
42.9%
Customer Retention Rate
46.4%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
Is this your company? Click here

Takealot - Vr box

No resolution
1/10
Thobe
Thobe filed the complaint
23 July 2023
I ordered a Vr box which I had an option to choose from all the ones that where advertised and prices were different..I ordered Vr box with the name VR Box printed on it..because the one which the Vr box was not printed was less amount and my child wanted the printed one,when the order came to my surprise the Vr box name was not there! Why would you do that to customers don't you check orders before you pack them ? or it is because you simply take advantage of us cos we order online! I was so disappointed and I will never place an order with take a lot!!
Incident date: 22 June 2023
Thobe
Thobe rated the brand
10 October 2023

I complained months ago only now you are responding and I still have the same wrong VR box you sent me..so know thank you..a lot has been said about wrong delivered items with take a lot, it either you are scamming us or you don't train your staff well.

This complaint has been considered as not resolved.
Comments
This complaint has no comments yet.