Takealot
Takealot
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
10.8%
Average Response Time
3.9%
Solution Rate
11.1%
Average Ratings
49.5%
Customer Retention Rate
55%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Useless

No resolution
1/10
Ronaldo Van Der Westhuizen
Ronaldo Westhuizen filed the complaint
8 February 2023 (edited on 9 February 2023)
Good day

Please explain why a request needs to assessed for 2 days now. Bloody easy. The freakin stuff was sent incorrectly, pick it up and replace it.

Someone doesn't do their job properly, get rid of them.

Out of 3 items I ordered one was right and that was the coffee. Item number 2 was sent incorrectly and item number 3 is broken. WTF!!!

I want to order more stuff but not if it's like this. Excuse the following but it can't be put otherwise.

Service is up to sh~¶
Incident date: 6 February 2023
Ronaldo Van Der Westhuizen
Ronaldo Westhuizen rated the brand
6 April 2023

.

This complaint has been considered as not resolved.
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