Takealot
Takealot
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
10.8%
Average Response Time
3.9%
Solution Rate
11.1%
Average Ratings
49.5%
Customer Retention Rate
55%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Unresolved return

No resolution
Liezlp
Liezlp filed the complaint
30 January 2023
I've been waiting since November for a returned item to be replaced or fixed. I have had more than 5 people "looking - into" it.
As I've only sent the part that was damage, I was requested to return all the other elements that make up the original appliance. It seems they have lost it and this causing the delay.
Incident date: 30 January 2023
This complaint has been considered as not resolved.
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