Takealot - Undelivered order

Colin Nelson filed the complaint

19 July 2023 (edited on20 July 2023)

I've been struggling since 15 July 2023 to receive my order from Takealot Centurion Warehouse. I received sms's on 15 July, 17 July, 18 July and 19 July to inform me my order is out for delivery. Every time I had to phone Takealot customer service to enquire about my order. I also received multiple emails from Takealot to apologize for the inconvenience. I wasting my time and energy as well as airtime on Takealot.

Update: According to the Takealot App, I was not available to take delivery which is untrue. The driver must proof with his gps tracking that they were at my address.

This complaint has a private attachment.

Incident date: 19 July 2023

Colin Nelson rated the brand

20 July 2023

Takealot disappointed my so much that it will take years to trust them again!

Would you buy again? No

1/10

This complaint was considered resolved.