Takealot
Takealot
Brand's performance
19.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10.7%
Average Response Time
2.3%
Solution Rate
10.9%
Average Ratings
40.9%
Customer Retention Rate
63.6%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - To change rules of upgrading and payment without giving information early

No resolution
Koletha
Koletha filed the complaint
26 July 2022
We have disappointed with Takealot.com , https://lucky808.info by failing to make order , because they increase commission payment without following which level (VIP) you are , they want people to increase money in their account in order to get order, that is against with the commission you get per level, and they cancelled the withdrawal by giving unfavorable rules and terms, please I recommend them to return the normal rules which a person gets a commission in a specific level which he/she is joined, if they fail to change their rules must return customers money,
Incident date: 26 July 2022
This complaint has been considered as not resolved.
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