Takealot
Takealot
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
11.3%
Average Response Time
2.1%
Solution Rate
11.7%
Average Ratings
50.7%
Customer Retention Rate
53.3%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - The advert stated two items but i recieved only 1 broken item

No resolution
Odette Naicker
Odette Naicker filed the complaint
9 June 2022
108310717 - order number
I purchased a product that advertised a gel case and a tempered glass for an iPhone 13 Pro
The gel case wasn't delivered in the box and the tempered glass was received shattered.
What a waste of my money and time. There is no way to contact Takealot on the website to lodge the complaint
Incident date: 9 June 2022
This complaint has been considered as not resolved.
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