Takealot
Takealot
Online Business
Brand's performance
20.2
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
11.3%
Average Response Time
2.1%
Solution Rate
11.7%
Average Ratings
50.7%
Customer Retention Rate
53.3%
Category ranking
Online Business
1 Takealot 20.2
2 Superbalist 20
3 Jewlify 10
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
Is this your company? Click here

Takealot - The advert stated two items but i recieved only 1 broken item

No resolution
Odette Naicker
Odette Naicker filed the complaint
9 June 2022
108310717 - order number
I purchased a product that advertised a gel case and a tempered glass for an iPhone 13 Pro
The gel case wasn't delivered in the box and the tempered glass was received shattered.
What a waste of my money and time. There is no way to contact Takealot on the website to lodge the complaint
Incident date: 9 June 2022
This complaint has been considered as not resolved.
Complaint #137922
496 views
0 comments
Report
Comments
This complaint has no comments yet.
Similar complaints
Stel
Stel
26 November 2024
Takealot - Damaged and contaminated product received

I am writing to express my extreme dissatisfaction and utter disgust regarding a…

Awaiting reply
Neolin Mbombi
Neolin Mbombi
8 November 2024
Takealot - Mrrn-vbmka-5kj8) (ref. 57098049

Wakheni.T (takealot.com) Nov 7, 2024, 10:10 GMT+2 Hi Neolin, I trust this email…

Awaiting reply
E Munnell
E Munnell
6 November 2024
Takealot - Re: shocking service

Good day, I trust you are well. I would like to express my deep disappointment with…

Awaiting reply

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.