Takealot
Takealot
Brand's performance
17.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11%
Average Response Time
3.6%
Solution Rate
11.5%
Average Ratings
41.1%
Customer Retention Rate
42.9%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
Is this your company? Click here

Takealot - Takealot supervisor syndicate steals supplier stock

No resolution
Unhappy enough to complain
Unhappy complain filed the complaint
14 May 2022
29845437 = Seller ID
The Supervisor on duty refused to accept my delivery on the 11/05/2022 after staff opened the door and told me to wait. By the time he showed up it was already 30min later but I arrived at the takealot gate at 3:25. The staff behaved oddly, initially ignoring me and then opening up the receiving door and then refusing to take the stock. I left the stock with them on the 11/05/2022 without any paperwork or proof and today is the 14/05/2022 and the stock has still not been received into their system. No one has replied to tell me where the stock is and only takealot can check their camera's. The last person that the stock was with is the supervisor and if the stock is missing, he has stolen it!
Incident date: 11 May 2022
This complaint has been considered as not resolved.
Comments
This complaint has no comments yet.