Takealot
Takealot
Online Business
Brand's performance
18.1
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10%
Average Response Time
2.8%
Solution Rate
10.5%
Average Ratings
36%
Customer Retention Rate
60%
Category ranking
Online Business
1 Takealot 18.1
2 NetFlorist 10
3 Jewlify 10
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Takealot don't wanna deliver my items

No resolution
Jonas Zenzele Mabaso
Jonas Mabaso filed the complaint
20 October 2020
Takealot don't care about their customers especially when you from townships.
Incident date: 20 October 2020
This complaint has been considered as not resolved.
Complaint #3220
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