Takealot
Takealot
Brand's performance
19.7
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.2%
Average Response Time
3.6%
Solution Rate
12.8%
Average Ratings
45.2%
Customer Retention Rate
48.1%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Takealot don't wanna deliver my items

No resolution
Jonas Zenzele Mabaso
Jonas Mabaso filed the complaint
20 October 2020
Takealot don't care about their customers especially when you from townships.
Incident date: 20 October 2020
This complaint has been considered as not resolved.
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