Takealot
Takealot
Brand's performance
18.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.4%
Average Response Time
4.3%
Solution Rate
11.3%
Average Ratings
41.7%
Customer Retention Rate
44.8%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Take alot ,mrrn-250g6-qjg5 no resolution

No resolution
Malcolm Dirk
Malcolm Dirk filed the complaint
11 August 2023
It's been 10 days since I logged a return. With no resolution. A supplier of take alot sold me a fake Samsung S 23 ultra , the supplier is no where to be found on take alot systems. I paid thousands of Rands. Every day I must waist R50 altimeter calling their customers service with the same issue they never get back to you its frustrating. Can someone please help . MRRN-250G6-QJG5 is the return number. It's been so long now
Incident date: 11 August 2023
This complaint has been considered as not resolved.
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