Brand's performance

Weak

Satisfaction Index over the past 12 months.

Response Rate

15.4%

Average Response Time

2.8%

Solution Rate

16.2%

Average Ratings

30.9%

Customer Retention Rate

54.5%

Category ranking

Online Business

1 Takealot 20.2

2 NetFlorist 10

3 Jewlify 10

+27 87 362 8000
12th Floor, Takealot Building
10 Rua Vasco Da Gama Plain
Foreshore
Cape Town
8001
[email protected]

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Takealot - Take alot ,mrrn-250g6-qjg5 no resolution

Malcolm Dirk filed the complaint

11 August 2023

It's been 10 days since I logged a return. With no resolution. A supplier of take alot sold me a fake Samsung S 23 ultra , the supplier is no where to be found on take alot systems. I paid thousands of Rands. Every day I must waist R50 altimeter calling their customers service with the same issue they never get back to you its frustrating. Can someone please help . MRRN-250G6-QJG5 is the return number. It's been so long now

Incident date: 11 August 2023

This complaint has been considered as not resolved.

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