Takealot
Takealot
Brand's performance
18.1
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10.9%
Average Response Time
3.6%
Solution Rate
11.3%
Average Ratings
42.4%
Customer Retention Rate
44.8%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Sunbeam 45l compact faulty

Resolved
8/10
Thozama
Thozama filed the complaint
31 May 2022
Please can you assist me with my query below,

I purchased a Sunbeam 45 litre Compact Oven Black on the 28 November 2021 for my mother in Tarkastad via Takealot and now the stove is not working.

It's now been 6 months and yet the product is faulty. Can I get a new product or advise how to get about getting this product fixed.
Order number: 98070831
Incident date: 31 May 2022
Thozama
Thozama rated the brand
14 June 2022

The complaint was dealt with efficiently

This complaint was considered resolved.
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