Takealot
Takealot
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
11.3%
Average Response Time
2.1%
Solution Rate
11.7%
Average Ratings
50.7%
Customer Retention Rate
53.3%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Still waiting for my delivery

No resolution
Ashwin
Ashwin filed the complaint
19 May 2022
I am deeply dissapointed in takelot's service.I never had any problems until lately.The last items I've ordered are already late by 2 months.The main problem is the takelot team's lack of communication (with eachother).But they never give me a answer.Plus they say I received it and I haven't according to there emails.I always call them and always they give a date to say my staff will be delivered like today the 19 may 2022 look at the time now I have not received any messages to say that the delivery is on it's way?? can you please help me....
This complaint has a private attachment.
Incident date: 19 May 2022
This complaint has been considered as not resolved.
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