Takealot
Takealot
Brand's performance
19.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10.7%
Average Response Time
2.3%
Solution Rate
10.9%
Average Ratings
40.9%
Customer Retention Rate
63.6%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
Is this your company? Click here

Takealot - Sold a counterfeit perfume

No resolution
Mekgwe
Mekgwe filed the complaint
4 September 2022
I bought a perfume (Giorgio Armani Acqua Di Giò Profondo Eau De Parfum 75ml (Parallel Import), the perfume is an EDP its intense in nature. The one I bought from takealot doesn't even last for 5minutes. You can hardly smell the fragrance in the room you apply it in. Definitely counterfeit.
This complaint has a private attachment.
Incident date: 4 September 2022
This complaint has been considered as not resolved.
Comments
This complaint has no comments yet.