Brand's performance

Weak

Satisfaction Index over the past 12 months.

Response Rate

11.4%

Average Response Time

3.9%

Solution Rate

12%

Average Ratings

49.5%

Customer Retention Rate

55%

Category ranking

Online Business

1 Superbalist 33.3

2 Takealot 20.7

3 Jewlify 10

+27 87 362 8000
12th Floor, Takealot Building
10 Rua Vasco Da Gama Plain
Foreshore
Cape Town
8001
[email protected]

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Takealot - Screen problem

Masabata ThAkeli filed the complaint

26 August 2024

I returned my laptop last week because it has a screen problem but now you said you can't fix it because it wasn't your problem I understand that but now it worse than before I have a proof the first picture it is before returning it and after returning it

This complaint has a private attachment.

Incident date: 26 August 2024

Masabata ThAkeli is awaiting for brand response

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