Takealot
Takealot
Brand's performance
19.3
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10.6%
Average Response Time
2.3%
Solution Rate
10.9%
Average Ratings
40.9%
Customer Retention Rate
63.6%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Rude delivery driver

No resolution
Amy-Leigh Thompson
Amy-Leigh Thompson filed the complaint
5 December 2022
Usually the drivers dropping off our packages are friendly. Today when I received my package the driver arrived and then told me he didn't have my package and would come back later. He came back and didn't even greet. He was not professional at all. Didn't smile and didn't make an effort to deliver the correct service. I don't expect a conversation but have the basic manners to greet and to say goodbye. Worst delivery so far
Incident date: 5 December 2022
This complaint has been considered as not resolved.
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