Takealot
Takealot
Brand's performance
17.1
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10%
Average Response Time
3.4%
Solution Rate
10.3%
Average Ratings
41.1%
Customer Retention Rate
42.9%
Category ranking
  • +27 87 362 8000
  • 12th Floor, Takealot Building
    10 Rua Vasco Da Gama Plain
    Foreshore
    Cape Town
    8001
  • [email protected]
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Takealot - Rubish products

No resolution
Kim
Kim filed the complaint
17 February 2022
I ordered this nail file for R2100 was very impressed with it but unfortunately it was short lived i do nails for a living as i wanted to turn it on it was just dead and now take alot is refusing to help in this situation i feel its very unfair and unacceptable they sold it to me its only 6 months old now it absolutely ridiculous now I'll have to fork out more money for 1 because you sell unrealable product i suggest you think twice before buying from takealot again especially something that costs so much money VERY VERY disappointing ??
Incident date: 16 February 2022
Kim
Kim
4 March 2022
Takealot still refuses to help with the rubish products they sell UNACCEPTABLE
This complaint has been considered as not resolved.
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