Takealot - Ridiculous service

I placed two orders on the 6th of December.
My order was suppose to arrive the 9th of December.
Getiing a email to state it has been misrouted and will not be delivered on expected date.
Then a day later and email stating it has been lost in transit then a day later one of my orders have been canceled due to no stock but when i placed order there was stock now on expected delivery date for second time anouther email to say AGAIN its been misrouted and wont be on expected delivery date wsit 2 to 3 working days two dsys later anouther message to say its lost in transit..i specifically ordered these things 3 weeks before Christmas as it id a gift now i called on monday spoke to a lady she said it would be dorted and ill have both my orders soon and she will keep me updated..ummm 4 days later no call from her and then i received anouther email today staying my parcel has been miss router agsin o need to wait 2 to 3 days Christmas id around the corner iv been waiting 3 weeks